Description

The Front Desk Officer will be responsible for managing the reception area, attending to visitors, handling phone calls and correspondence, and supporting basic office administration functions. The ideal candidate must possess excellent communication skills, a polished appearance, and a strong sense of professionalism.

Key Responsibilities:

• Greet and attend to clients and visitors in a courteous and professional manner.
• Answer, screen, and route incoming calls efficiently.
• Maintain a tidy and welcoming reception area.
• Schedule appointments and manage meeting room bookings.
• Receive, sort, and distribute incoming correspondence and deliveries.
• Handle basic administrative tasks such as filing, photocopying, and typing documents.
• Provide general support to other staff and departments as needed.
• Ensure security protocols are followed by all visitors.
• Maintain confidentiality of client and firm information at all times.